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W.E.L.L. (What Excellence Looks LikeTM)
The W.E.L.L. System:
- Increases on-boarding success and employee retention.
- Increases employee connection to, and understanding of, the company’s mission, philosophy and core values.
- Eliminates bad habits.
- Defines and implements a service culture.
- Improves customer survey scores & manager performance.
- Strengthens staff’s understanding of management and guest expectations.
© 2016 Crystal Hospitality Group