(What Excellence Looks Like™)

"An organization can never be what its people are not."



W.E.L.L. is a stand alone system that integrates and supports the existing mission statement and core values of your organization. Your organization's core values and mission statement will be entered into the W.E.L.L. system as a customized field in order to provide the focus and execution of embedding W.E.L.L. into the culture of the business.


Integrating the established service and operational standards of the organization has always been one of the most difficult challenges in business. THE W.E.L.L. SYSTEM provides a comprehensive understanding of tasks and responsibilities to current staff and new employees alike. It creates a streamlined process to implement and measure these standards and allows staff to gain a clear understanding of their responsibilities. The W.E.L.L. System outlines a Key Performer, Strong Performer, Performer and a Non-Performer in each role within the organization. Remarkably, it changes the behavioral culture over the long run for existing employees and eliminates the "bad habit virus" contamination of newly hired staff.



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© 2017 Crystal Hospitality Group

Crystal Hospitality Group

1704-B Llano Street, Suite 252

Santa Fe, NM 87505

(912) 660-6760